Privacy Policy
Last updated: 16.06.2026
At Islaa Slowwear OÜ (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website islaaslowwear.com and make purchases from our online store.
1. Information We Collect
When you use our website, we may collect the following information:
Information You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment providers)
- Any information you provide when contacting us
Information Collected Automatically
- IP address
- Browser type and device information
- Website usage data
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure website security
We will only use your personal data where we have a lawful basis to do so.
3. Payment Processing
Payments are processed securely through trusted third-party payment providers, including Montonio and their supported payment methods.
We do not store or have access to your full payment card details.
4. Shipping and Delivery
To fulfill and deliver your orders, we may share necessary information with shipping providers, including:
- Omniva
- Smartpost
- DPD
Only the information required for delivery is shared.
5. Marketing Communications
If you subscribe to our newsletter or marketing communications, we may use your email address to send updates, promotions, and product news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
6. Cookies
Our website uses cookies to:
- Ensure proper website functionality
- Improve user experience
- Analyze website traffic
- Support marketing and advertising efforts
You can manage or disable cookies through your browser settings.
7. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill orders
- Meet legal, accounting, and tax obligations
- Resolve disputes and enforce agreements
8. Your Rights
Under applicable data protection laws, including the GDPR, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
To exercise these rights, please contact us.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet can be guaranteed to be completely secure.
10. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
12. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Islaa Slowwear OÜ (17393883)
Email: info@islaaslowwear.com
Website: islaaslowwear.com